The EBSM Toolset is used extensively within the methodology to drive performance improvements in line with targets that have been set at a local and system wide level.
The core EBSM Tools are arranged into five distinct groupings, known as EBSM Stages, which are arranged into a clear logical sequence as follows:
|Step||EBSM Stage||Sequence Rationale|
|1||Maintenance||It is vitally important to get the catalog into a state where the EBSM Toolset can operate most effectively|
|2||Demand||A primary concern is to ensure that items available on shelves meet popular demand to reduce as much as possible the problem of future lapsed users.|
The Demand Tools achieve the outcome of better collection relevance.
|3||Refresh||The next concern is making sure that the library is offering fresh items that have not been seen by patrons before to give them the perception of a dynamic collection that does not stand still.|
The Refresh Tools achieve the outcome of better collection quality and relevance.
|4||Removal||Once the issues of Demand and Refresh have been managed, the removal of items that are not moving or are in a poor physical condition will increase the customer's general perception of the overall quality of collection provision.|
The Removal Tools achieve the outcome of better collection quality.
|5||Selection||Finally, replenishing items that have been removed or that are still underrepresented through evidence based selection will maintain the library shelves with high quality, relevant books.|
The Selection Tools achieve the outcome of better collection quality and relevance.
collectionHQ, a collection performance improvement solution based on the EBSM methodology, provides a number of Action Plans for each of the EBSM stages.