For all performance improvement methodologies, setting a baseline position from which measurements can be recorded over time is a standard and vital process.
EBSM is no exception. The data held within a library system’s LMS/ILS can be extracted to determine the current baseline against the following EBSM KPIs.
|Fiction KPIs||Non-Fiction KPIs|
|Grubby Items||Grubby Items|
|Dead Items||Popular Subject Supply|
|Popular Author Supply||Overstocked Subject Areas|
Understocked Subject Areas
The baseline is a record of the actual performance against each of these metrics before EBSM has been deployed.
Once the baseline has been established, users can then go on to Identify Priority Issues.