Establish Baseline

For all performance improvement methodologies, setting a baseline position from which measurements can be recorded over time is a standard and vital process.

EBSM is no exception. The data held within a library system’s LMS/ILS can be extracted to determine the current baseline against the following EBSM KPIs.

Fiction KPIsNon-Fiction KPIs
Grubby ItemsGrubby Items
Dead ItemsPopular Subject Supply
Popular Author Supply Overstocked Subject Areas
Understocked Subject Areas

The baseline is a record of the actual performance against each of these metrics before EBSM has been deployed.

Once the baseline has been established, users can then go on to Identify Priority Issues.