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Update: Our COVID-19 Response

How has collectionHQ changed to handle lower circulation due to COVID-19 library closures?

We understand that many library customers have been concerned about how lower circulation caused by library closures might impact collectionHQ. To alleviate these concerns, we added new functionality to provide you with the tools to identify branches which should be treated as “closed”. This enhancement will continue to benefit libraries that reopen in a limited capacity, for example curbside pick-up services. Libraries can also add closure dates retrospectively.

Now, branch closure duration will be considered in collectionHQ Action Plans to ensure that the information provided by collectionHQ continues to help you make informed and efficient decisions about your collection. We want to take concerns about the impact of COVID-19 on circulation and usage off your mind so that you can focus on adapting your library services to the “new normal”.

We would like to thank everyone who has shared feedback with us about managing library collections during the COVID-19 crisis. Your input is essential in helping us to deliver the solutions your library needs to operate as normally as possible during this unprecedented time.

News

COVID-19 Response

As libraries worldwide are taking action to keep their communities safe during the COVID-19 pandemic, we at collectionHQ wish to extend our thoughts to all of those affected.

We are actively monitoring the situation and are implementing procedures to ensure the health and safety of our team members including enhanced cleaning practices, restricting company travel, using work from home solutions and practicing social distancing.

Both the collectionHQ and ESP applications will continue to operate as normal during this period and we will keep you informed of any updates as they happen.

Additional information on steps you can take to prevent the spread of COVID-19 in your community is available on the World Health Organization website.

Thank you and we hope you stay healthy during this difficult time.

Blog

Public Libraries Embracing Technology and Shaping the Future

“Hey Siri, what’s the future of the public library?” Siri: “I don’t have that information in future of the public.” “Huh?” Computer assistants, such as Apple’s Siri and Amazon’s Alexa, and other Artificial Intelligence (AI) programs are becoming commonplace. If you need directions, want to buy groceries, or are looking for suggestions for a new … Continued

Press Release

ESP Receives Platinum in 2020 Modern Library Awards

collectionHQ, the world’s leading collection performance improvement solution, is delighted to announce that its ESP product has received a platinum award in LibraryWorks’ sixth annual Modern Library Awards (MLAs.) The MLAs were created to recognize the top products and services in the library industry in a truly unbiased format.

Download the full Press Release
Insight Newsletter

Insight December 2019

This edition of Insight shares a case study from the New Orleans Public Library, explores the rise of Artificial Intelligence in public libraries, investigates how technology can be applied to support inclusion and diversity in collection development, and much more.

Download PDF of this Newsletter