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Our team has been working around the clock to deliver solutions that minimize the impact of library closures on collectionHQ and ESP data. Soon after libraries across the world began to shut down, we added new functionality to provide you with the tools to identify branches which should be treated as “closed”. Our Action Plans, Dashboards and ESP predictions consider the duration of these library closures to help you continue to make informed and efficient decisions about your collection. 

We appreciate that libraries across the world are in a state of flux. As buildings reclose or reopen according to local guidelines, collectionHQ branch closure information can be updated with just a few clicks, taking concerns about usage data off your mind so that you can focus on adapting your library services to this new reality. ESP has also been enhanced to understand these fluctuations in circulation. 

Don’t hesitate to reach out to your collectionHQ representative or our Support team if you have any questions or concerns about the changes we have introduced.  

In 2021, we will continue to enhance both services to support seamless library workflows and the delivery of community-driven collections. Stay tuned for more news on upcoming enhancements to collectionHQ.