Meet the team
Scott Crawford
Scott lives in Phoenix, Arizona. As Vice President of Digital & Software Products at Baker & Taylor, Scott has extensive experience of library solutions and a passion for helping library staff to improve performance.
E: scott.crawford@baker-taylor.com
Kathie Graham
Based in Syracuse, New York, Kathie is the Director of Customer Experience at collectionHQ. She has spent more than 20 years working with public libraries of all sizes with a focus on helping libraries serve their communities.
E: kathie.graham@collectionhq.com
M: 315-727-7952
David Bishop
David is Account Manager for libraries in the south of England. He has over 30 years’ experience selling books to libraries around the world. Before joining collectionHQ, David worked with Holt Jackson.
E: david.bishop@collectionhq.com
M: 07808 738 604
Randy Boecker
Randy is based in Easton, Pennsylvania, and is Account Manager for Canada and Northeast USA. He has spent the better part of the last 30 years working with libraries, both in cataloging and on the vendor side.
E: randy.boecker@collectionhq.com
M: 980-214-3929
Donna Boecker
Donna is based in Easton, PA, and is Account Manager for Northeast USA. She has over 30 years’ experience working with libraries of all sizes and held previous posts at Dynix, Bowker and ProQuest.
E: donna.boecker@collectionhq.com
M: 610-216-2938
Samantha Chada
Samantha resides near Salt Lake City, Utah and is Account Manager for Midwest and West USA. Before joining collectionHQ, Samantha served as Assistant Director for the Wayne County Public Library in Ohio.
E: samantha.chada@collectionhq.com
M: 512-529-1295
Liz Duffy
Liz is based in Shaftsbury, Vermont and is Project Manager for the ESP product. Liz has worked in the library industry for 11 years and has experience working with libraries of all sizes and workflows.
E: elizabeth.duffy@collectionhq.com
M: 908-616-8175
Beth Futch
Beth lives in Charleston, South Carolina and is Account Manager for Mid and Southwest USA. She has 17 years’ experience in the library industry and held specialist positions at Baker & Taylor before joining collectionHQ.
E: beth.futch@collectionhq.com
M: 843-870-8328
Andrew Hocken
Andrew lives in Perth, Australia and is Account Manager for Australia and New Zealand. He is a qualified librarian with 23 years’ experience. Prior to joining collectionHQ, Andrew held various positions at Baker & Taylor.
E: andrew.hocken@collectionhq.com
M: 414-252-877
Brendan Pearce
Brendan is based in Swindon, southwest England. He is Senior Business Development Manager at collectionHQ and his role involves working with public libraries across the United Kingdom, USA and Canada.
E: brendan.pearce@collectionhq.com
Jamie Wright
Jamie is based in Glasgow, Scotland and is Account Manager for Scotland, Ireland and North England. He has four years’ experience working in academic publishing with McGraw-Hill prior to joining collectionHQ.
E: jamie.wright@collectionhq.com
M: 07896 834 159
Marie S Robertson
Marie lives in Paris, Kentucky and is Account Manager at collectionHQ. A librarian and cataloger, Marie spent 23 years as a value-added services specialist for BWI before joining collectionHQ.
E: marie.robertson@collectionhq.com
M: 859-221-9706
Roberto Rodriguez
Roberto lives in San Antonio, Texas, and is Account Manager for Southwest and Central USA. He has over 18 years' experience in the library industry and worked at Baker & Taylor before joining collectionHQ.
E: roberto.rodriguez@collectionhq.com
M: 210-240-6152
Nigel Wheeldon
Nigel lives near Manchester in the UK. As Senior Business Development Manager. Nigel works with libraries across the USA, Australia, New Zealand and Germany. He has 25 years' experience of the software industry.
E: nigel.wheeldon@collectionhq.com