Our trainers

Norene Allen

Norene Allen

Norene lives in Lenexa, Kansas, and has an MLS from University of Missouri. Her career spans working in a public library, working for three different ILS vendors, Marcive and SWETS. Norene joined collectionHQ in 2012.

David Bishop

David Bishop

David is based in Derbyshire, England and has over 30 years’ experience selling books to libraries around the world. Prior to joining collectionHQ, David worked with Holt Jackson. David joined collectionHQ in 2010.

Randy Boecker

Randy Boecker

Randy is based in Easton, Pennsylvania, and has spent the better part of the last 30 years working with libraries, both in cataloging and on the vendor side. Randy joined collectionHQ in 2014.

Donna Boecker

Donna Boecker

Donna is based in Easton, PA, and has over 30 years’ experience working with libraries of all sizes. She has a background in Training and Development and her work experience includes Dynix, Bowker and ProQuest.

Elizabeth Duffy

Elizabeth Duffy

Liz is based in Charleston, South Carolina and has worked in the library industry for 11 years, most recently as the Children’s and Teen Coordinator for Baker & Taylor. She is a collection development librarian who has experience working with libraries of all sizes and workflows. Liz joined collectionHQ in 2012.

Andrew Hocken

Andrew Hocken

Andrew is based in Perth, Western Australia. He is a qualified librarian with 23 years’ experience at the State Library of Western Australia. In 1998 he commenced work for Baker & Taylor as the Account and Sales Manager for Australia and New Zealand. Since that time he held Director level positions managing the Baker & Taylor Division – including James Bennett and YBP. Andrew joined collectionHQ in 2012.

Jamie Wright

Jamie Wright

Jamie is based in Glasgow, Scotland and has four years’ experience working in academic publishing with McGraw-Hill prior to joining collectionHQ. Jamie joined collectionHQ in 2014.

Marie S Robertson

Marie S Robertson

Marie lives in Paris, Kentucky and is a librarian and cataloger having spent the past 23 years as a value-added services specialist for BWI a print and audiovisual materials vendor to public libraries. Marie joined collectionHQ in 2013.

Roberto Rodriguez

Roberto Rodriguez

Roberto Rodriguez lives in San Antonio, Texas, and has over 18 years of experience in the library industry. Prior to joining collectionHQ, Roberto worked as a Public Library Consultant for Baker & Taylor where he specialized in helping his customers to create efficient workflows and generate improvements. Roberto joined collectionHQ in 2015.